In April our Quality Management System celebrated its 21st birthday, that is it has been accredited to ISO9001 since April 1994. As part of this celebration we would like to take this opportunity to re-iterate our commitment to Quality. Also to re-affirm our commitment to providing a Quality Service and a Quality Product to you, our Customers and Suppliers.
Here at J-Flex we see both our suppliers and our customers as an integral part of our business. We feel as part of our commitment to providing a quality service and product, working closely with our suppliers and customers is the best way to ensure this.
Our promise is to “Exceed our Customers Expectations” and our aim is to achieve this for 100% of our customers, 100% of the time.
By working together more closely, we hope to identify any potential issues that would affect our promise before they arise. Collaborating with our supply chain and customers to develop strategies and procedures to deliver a quality service and product and ensure we can grow our businesses together.
We would welcome feedback from all of customers and suppliers as it will help us to continue to improve our products and services. Simply email us with your suggestions and ideas.
Thank you for helping us to achieve this milestone and here’s to another 21 years of Quality.